成為一個傾聽者 An Active Listener
你是否常常遇到需要"傾聽"的狀況呢? 像是當朋友突如其來打來的電話,想跟你聊聊最近的壓力或傷心難過的事,你很想幫助他,卻不知道該如何回應?在別人與你訴苦、掏心掏肺時,你口中說出的回應卻只有 "嗯"。縱然心中同情對你訴苦之人,但有些話到了嘴邊,卻怎麼樣也無法將千言萬語化為言語...
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